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ATT Uverse Rewards Complaint - Rewards - ATT Uverse rewards
ATT Uverse Rewards Complaint

ATT Uverse Rewards Complaint


Rewards - ATT Uverse rewards

OK....I have been a customer with At&t Uverse for almost 2 yrs now. I have referred 3 different people. The first two people I referred, i incorrectly submitted the information so therefore i received no rewards. The third time i looked into this and set up everything correct. The rewards i was redeeming were from October 2009. It is now mid February 2010 and still nothing. I contacted them today since 3 weeks ago they said my rewards would be arriving by email. They denied my rewards i have been waiting for which was for all 3 services 5 months later. At&t Uverse rewards is a joke. Everyone who works for them is a stupid piece of shit that should be buried six feet under. I will never refer anyone to the Uverse service ever again. And when you sign up the price looks good....until they start jacking up the cost of everything. Moral of the story is.....Don't go with At&t Uverse and if you do don't even hassle with the rewards. It will just piss you off.

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ATTstressed says: (9 years ago)
I have experienced the new service rewards deceit. A sales rep told me I would get the internet free for six months and $400.00 in rewards because I was signing up for the U450 bundle. I called right after installation to confirm the rewards were accurately quoted (because I had some other problems with promises during installation and when I tried to call the sales rep...the number she gave me was a non working number)I was told by ATT Rewards and ATT uverse that i had to wait until 30 days after installation to see what rewards I was put in for...well needless to say my 30 days were up this weekend and I called and GUESS WHAT!! I have no rewards and ATT Uverse has pretty much said tough luck. I HAVE NO REWARDS...would I switch without a reward when they were offered all over online??....NO!!! They said because I got the internet free for six months...that was my reward...but that is not what I was sold. ATT Uverse said that they could qualify me for $100.00 only but it is still not in the system and then I did get one lady that said she could credit $15.00 per month for six months....regardless the whole ordeal was not worth the hassel of switching for only $100.00. my biggest complaint of switching any internet providers is having to change email addresses and I was also told ATT offers an email forwarding option, but it did not support my old email provider. One thing ATT Uverse needs to do is hire better people that do not lie to make a sale. I have never been so upset in my whole life. I have emailed the CEO of ATT Uverse and am anxiously waiting a response. I am sure I will be switching back to my old provider because I hate liars and thieves!!

leslie1 says: (9 years ago)
I agree with you. The ATT Rewards Program blows and so does the Customer Service. It is unfortunate that ATT has to bribe people in order to get new customers. ATT Dogged me out about my reward and referrals. My entire family is putting our service elsewhere. Shame on AT&T! They really suck.

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