Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
ATT Uverse Rewards Support Ticket - Rewards

ATT Uverse Rewards Support Ticket

Rewards - ATT Uverse Bundle 450 Rewards

Created By: ATTstressed's Picture ATTstressed Last Reply: ATTstressed's Picture ATTstressed
Priority Level: [Emergency] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: ATT Uverse Bundle 450 Rewards

I did not receive the rewards I was told I would get once I switched to the UVerse 450 bundle.

The sales rep told me I would get the internet free for six month, my total package would be $147.00 per month plus tax and in addition I would get 2 two $200.00 rewards adding up to $400.00.
Att rewards tell me I have no rewards in their system and I have to call ATT uverse to straighten out my rewards and do a three way calling with all of us on the line. I tried that today and the ATT representative called the rewards center and would not do a three way. I have been misled on the rewards that I was going to get if I switched carriers. Now ATT Uverse said I may qualify for $100.00 but the other rewards was in the free internet. I have emailed the CEO of ATT Uverse that I seen contact info on another complaint so i hope he is the correct CEO, Mr. Randall Stephenson. I asked the sales rep several times what rewards I was going to get to make sure there was no misunderstandings. I also wrote everything down while I was talking to her. But there is a misunderstanding and it doesn't sound like ATT Uverse will honor those promises. I was even told by two representatives that I was only entitled to those rewards if I signed up online...my question is why didn't the sales rep inform me of that instead of offering me $400.00 in rewards over the phone. I have so much more to add to this story and names I can add if ATT Uverse is willing to investigate. I will be switching back to my old carrier if this is not resolved immediately...no more waiting another 30 days like I was told to do after installation!!

Gayna Chapman
Acct# 105262216


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More ATT Uverse Rewards Reviews and Complaints More ATT Uverse Rewards reviews, complaints, compliments and support tickets

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More ATT Uverse Rewards reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team